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Soft Touch for Hard Times

Final Touch TrainingFinal Touch Training
  • About
    • Meet Susan and Cindy
    • Our Values
    • Benefits of Massage
    • Privacy Policy Agreement
  • Courses
    • Dallas, TX – Feb. 2026
    • Dallas, TX – June 2026
    • Training FAQs
    • Online Courses
      • New! Palliative Positioning
      • A Beginner’s Guide for Massage Therapists
      • A Guide for Caregivers
  • Network
  • Blog
  • Media
  • Book
  • Contact

Long Story Short

On the Road Again: Why We Love Home Visits

On the Road Again: Why We Love Home Visits

Oct 20, 2025

Hospice care is designed to support dying at home, a wish that is expressed by a vast majority of people. Because our work is to meet clients where they are, this means providing massage in home settings – houses, condos, apartments, and trailers. These environments...

ONE SIMPLE THING to improve your bedside care

ONE SIMPLE THING to improve your bedside care

Sep 12, 2025

Multiple studies suggest that one simple strategy at the bedside can improve patient perception of the care we provide. Providers who sit down at the patient’s eye level are reported by patients to: -establish better rapport -show more compassion -seem less rushed and less intimidating....

When You’re Not Informed of Your Patient’s Death

When You’re Not Informed of Your Patient’s Death

Aug 15, 2025

When contracting with a hospice agency, communication can be limited. My routine is to contact the primary caregiver the day before my visit to ensure the scheduled time still works. Recently I reached out to the wife of a patient I have seen on a...

Another Touching Story: Reframing the Sounds of Dying

Another Touching Story: Reframing the Sounds of Dying

Mar 2, 2025

I could hear the patient even before entering her room.  Her respirations were congested with “gurgling,” a sign of active dying.  Apart from that, she was making a soft sound with each exhalation.  It sounded like “ahhhhhhhh.” I sat at the bedside and gently caressed...

What is the “Doula Model of Care”?

What is the “Doula Model of Care”?

Nov 4, 2024

By Patty Brennan Adapted from THE DOULA BUSINESS GUIDE: How to Succeed as a Birth, Postpartum or End-of-Life Doula, 4th Edition Throughout time and in cultures all over the world, there have always been those individuals—usually women—who care for birthing mothers and the sick and...

When Patients Die Before We Get There

When Patients Die Before We Get There

Oct 17, 2024

My heart fell when I opened my email this morning. The new patient I was scheduled to see at 10:45 AM had passed away in the night. This has happened to us too many times to count and it always hurts. If we’d only known,...

The Reality of Our Work

The Reality of Our Work

Oct 3, 2024

Massage therapists in hospice care face undeniable challenges, including finding work, keeping work, and getting paid for what we do. Despite these challenges, the two of us have enjoyed more than 40 years of combined experience in this field. Let’s talk about the challenges first....

A Trio of Touching Stories

A Trio of Touching Stories

Sep 24, 2024

We touch people all day long. But the truth is that we ourselves are often the ones touched by this work! Take yesterday, for example . . . Touching Story #1. I arrived at the room of one of our young patients. She was lying...

Let it go… Let it go!

Let it go… Let it go!

Sep 10, 2024

I recently had a unique experience that I’m apparently holding on to more than I should.  I received a massage therapy referral for a 71-year-old pancreatic cancer patient. When I receive a referral, the patient has been vetted by the attending RN and the patient...

Cancellation Policy Dilemma

Cancellation Policy Dilemma

Apr 5, 2024

It can be difficult to determine if you should enlist and enforce a cancellation policy in your practice.  The reality is, No Shows are No Fun! They are inconvenient, costly, and can erode goodwill between client and therapist very quickly. Let’s look at it from...

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